Review on Videocon GPRS and GSM Services in Haryana I am using Airtel from last 9 years and just 3 days ago i bought a Videocon gsm sim as i was in need of some speedy GPRS Provider because AIRTEL Mobile Office is now giving data speed of Stone age. I dont know why but soothing Green color of Videocon and wonderful logo attracted me!!

I got a new sim in 50 Rs. with 125 Rs, Talktime ( that’s what every Operator is doing to capture the Initial market). I thought that i would be able to Activate GPRS from my talktime (125 Rs ) but unfortunately Videocon DOESNT SUPPORT any SMS based activation service at the moment so the only option was to make an echarge of 96 Rs. Recharge Dealer told me that from last 2 months his Videocon talktime is intact and i am his 3rd customer in whole 2 months to make Videcon Recharge ( that was one of the busiest mobile outlet of my city.

I called to customer care to know about the GPRS settings and a lady was on the call. She was speaking in a manner what we used to talk normally with our friends? No Professionalism at all, I bet either she didn’t undergone any traning or Videcon has hired “Cheap Unknowledgeable executives“. I asked for settings and got the reply “Sir call mat katna ap me abi settings bhej detti hu” “Sir message aya apke pas?” , “ab aya?” “abi btati hu”, Then she whispered something with her colleague and told me “ap call katenge ge to setting ajayegi”.  i was laughing on her professional way as Customer care executive and was laughing on “HEIGHT OF PROFESSIONALISM in NEW TELECOM OPERATORS OF INDIA” . (more…)